Privacy Policy

LUK PETROLEUM LLC ("LUK PETROLEUM," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at lukpetroleum.com, contact us, or engage with our petroleum trading services.

1. Information We Collect

We may collect the following types of information:

Information You Provide

• Contact details such as name, email address, phone number, and company name
• Business information related to product inquiries, quotes, and trading requests
• Messages and communications submitted through our contact or quote forms
• Any other information you voluntarily provide when interacting with us

Automatically Collected Information

• Browser type, device type, and operating system
• IP address and general geographic location
• Pages visited, time spent on pages, and referral sources
• Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use collected information for legitimate business purposes, including to:

• Respond to inquiries, quote requests, and customer support messages
• Provide petroleum trading, sourcing, and logistics-related services
• Communicate with you about products, services, and business updates
• Improve our website, user experience, and service offerings
• Comply with legal, regulatory, and contractual obligations
• Protect against fraud, unauthorized access, and security threats

3. How We Share Information

We do not sell your personal information. We may share information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website, communications, or business operations, subject to confidentiality obligations
• Business Partners: When necessary to fulfill trading, logistics, or supply requests you initiate
• Legal Requirements: When required by law, regulation, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of company assets, with appropriate safeguards

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the information and applicable regulatory requirements in the petroleum and energy trading industry.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality, analyze traffic, and improve performance. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal exceptions
• Opt out of certain marketing communications

To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe as required by applicable law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are intended for business and professional use. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected such information, please contact us so we can promptly remove it.

10. International Users

LUK PETROLEUM LLC operates globally in petroleum trading. If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate, in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.